{"id":49486,"date":"2024-06-01T12:10:58","date_gmt":"2024-06-01T10:10:58","guid":{"rendered":"https:\/\/www.domquartier.at\/?page_id=49486"},"modified":"2025-02-18T10:20:26","modified_gmt":"2025-02-18T09:20:26","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/www.domquartier.at\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"
<\/p>\n
Right of withdrawal<\/strong> Online tickets are excluded from the right of cancellation.<\/strong><\/p>\n The revocation period is fourteen days from the day<\/p>\n To exercise the right to cancel, you must inform us (DomQuartier Salzburg GmbH, Postfach 527, 5010 Salzburg, office@domquartier.at) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.<\/p>\n To exercise the right to cancel, you must inform us (DomQuartier Salzburg GmbH, Postfach 527, 5010 Salzburg, office@domquartier.at) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.<\/p>\n To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.<\/p>\n Consequences of withdrawal<\/strong> We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.<\/p>\n You must return or hand over the goods to us or to DomQuartier Salzburg GmbH, Postfach 527, 5010 Salzburg, immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.<\/p>\n You shall bear the direct costs of returning the goods.<\/p>\n You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.<\/p>\n (If you wish to withdraw from the contract, please fill out this form and send it back to: DomQuartier Salzburg GmbH, P.O. Box 527, 5010 Salzburg).<\/p>\n I\/we (*) hereby cancel the contract concluded by me\/us (*) for the purchase of the following goods (*)\/the provision of the following service (*) (*) Delete as applicable.<\/p>\n <\/p>\n (1) The consumer has no right of withdrawal in the case of distance or off-premises contracts for<\/p>\n (2) Furthermore, the consumer has no right of withdrawal in the case of contracts for urgent repair or maintenance work where the consumer has expressly requested the trader to visit him to carry out this work. If, during such a visit, the trader provides additional services which the consumer has not expressly requested or supplies goods which are not necessarily required as spare parts for the maintenance or repair work, the consumer shall have the right of withdrawal with regard to these additional services or goods.<\/p>\n (3) Finally, the consumer has no right of withdrawal in the case of contracts concluded at a public auction.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Information on exercising the right of withdrawal for consumers 1. Revocation instruction Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. Online tickets are excluded from the right of cancellation. The revocation period is fourteen days from the day on which you or a […]<\/p>\n
\nYou have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>\n\n
\nIf you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.<\/p>\n2. Sample withdrawal form<\/h2>\n
\nOrdered on (*)\/received on (*)
\nName of the consumer(s)
\nAddress of the consumer(s)
\nSignature of the consumer(s) (only for notification on paper)
\nDate<\/p>\n3. Exceptions to the right of withdrawal according to \u00a7 18 FAGG<\/h2>\n
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